Genuine Care. The Kia Way with Kia Care and Kia E-Care

OUR CAR SERVICE PROMISE.

1. Appointments
We’ll ensure your appointment suits your schedule.

2. Welcome
We’ll always give you a friendly welcome when entering the WJ King Kia service centre.

3. Diagnosis
We’ll always listen to what you have to say and take the time to discuss your car repair options.

4. Car repair orders
We’ll always review the repair details before starting a service on your Kia — and ask for a signature to make sure you’re happy.

5. Car service pricing
You'll always get to see our transparent car service pricing policy.
6. Performing car service work
We’ll always make sure your car service is performed on time and with accuracy.

7. Monitoring
We’ll keep you informed of the car repair progress and any changes in timing.

8. Final inspection
We’ll always make sure that, after car servicing, the repair is cross-checked and quality-controlled.

9. Vehicle collection
We’ll always explain the car repair details when you come to collect your vehicle, and answer any questions you have.

10. Follow-up
We’ll try to follow-up with a phone call. Your feedback helps us commit to always getting better.

We’re Best Placed To Service Your Kia.

To keep your Kia in top condition, we recommend that it's serviced on time (e.g., every 12 months). We always align your next car service with the anniversary of the first date of registration (and not 12 months from the date that a delayed service was completed). By doing this, we can replace key components and fluids on a timely basis and identify and perform car repairs before then become too problematic. This also ensures that the manufacturer’s warranty is not affected by servicing requirements.

We built your Kia, so we’re best placed to keep it running to the highest standard. Our trained technicians will carry out the necessary service and maintenance on your car using only Kia Genuine parts. This could boost the resale value of your car by having a full Kia service history.