• 
  3 hours ago

  I attended an expert EV advice appointment, which was useful. Very friendly and professional. I have learnt a lot of new fitures of my vehicle. Steven managed to fix an issue with 3rd row seats of my EV9.

  Alex Shapoval WJ King KIA Sidcup
• 
  1 week ago

  Only used this place for convenience for servicing. Never again will I use this Kia or any WJ KING garage. Finally free of this place. Only because I’m no longer a Kia owner. However I have never had a positive experience here. Booking a car in takes forever and the appointments are weeks away. Last time I booked in the car for a recall and even told them it was a recall they didn’t even look at it for a whole day, went to collect it and they saidsorry we are busyI was the 2nd person to drop my car off as I walked in when they unlocked the door. I had to rebook the car in for another session. Time before that my car broke down and had to be recovered back on a truck under warranty. Sidcup Kia couldn’t have cared less. Told me it would be at least 4 weeks before they could look at it. Zero sympathy. Terrible customer service. Spoke to Kia at JCB Ebbsfleet, amazing, they have the right attitude. Go there. Worth it.

  Dave W WJ King KIA Sidcup
  Response from WJ King Group 6 days ago

  Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please contact us on 01322-222-172

• 
  2 weeks ago

  DONT reserve a car for £99. I reserved a car 3 weeks ago. Having soo much trouble getting my £99 back, was told yesterday it will take another 10 days. Spoke to Manager (Sidcup) etc, who couldn’t help. The Director is ignoring all my emailsThere quick at taking your moneyTotally unacceptableIve purchased many cars over the years from WJ Kings, I will never use them again.

  Emma Usher WJ King KIA Sidcup
  Response from WJ King Group 2 weeks ago

  Hi Emma We can see that the refund has been processed. We reference that it can take 'up to' 10 days to reach your account, as this is the guideline that is given to us from the banks. This is worst case scenario. We apologise if this wasn't made clear. If you would like to take this further then please contact us via enquiries@wjking.co.uk.

• 
  4 weeks ago

  Just bought a car with the WJ King Kia Sidcup, the team its great! Eda helped me all the way, showing me options and was great experience! Thank so much and I do recommend

  Bruno Almeida WJ King KIA Sidcup
  Response from WJ King Group 4 weeks ago

  We appreciate the kind words of feedback, we hope to assist you again in the future. We value our customer's feedback highly.

• 
  1 month ago

  Had a really good experience buying my used car here. So happy with my new Picanto. Great service from Eda.

  Helen Gordon WJ King KIA Sidcup
• 
  1 month ago

  Four time returning customer, Jack Edwards customer service is excellent. Will return again and recommend without hesitation.

  Jen Robinson WJ King KIA Sidcup
  Response from WJ King Group 1 month ago

  Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

• 
  1 month ago

  We 1st visited the Chinese Garage Kia in Beckenham and thought their customer service was terrible and had no interest when we showed up, very poor customer service. However we tried our luck with w j king Sidcup Kia and spoke to 1 of their Sales reps Terri/Terry who was extremely helpful to us. Her customer service was very good and was very patient with what we were looking for and very helpful. Couldn't have asked anything more from her including finding us the best deal possible.

  Rezajoon WJ King KIA Sidcup
  Response from WJ King Group 1 month ago

  Thank you so much for your kind words! We are so happy to hear that Terri was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Laura

• 
  1 month ago

  Very helpful

  martin WJ King KIA Sidcup
  Response from WJ King Group 1 month ago

  Thank you for your 5* review!

• 
  2 months ago

  Shocking customer service overall , a couple of employees gave good service , returning call or calling when promised is a must !

  debbie furze WJ King KIA Sidcup
  Response from WJ King Group 1 month ago

  Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.

• 
  2 months ago Can Daylan WJ King KIA Sidcup
  Response from WJ King Group 2 months ago

  Thank you for your high star rating.

• 
  3 months ago

  So delighted to have bought my new car from Kia WJ King via part exchange. Also, satisfied with the help and services of Jack Edwards, who was very friendly, attentive and always kept me up to date regarding my new car. A really lovely place to buy a new car from. If anyone does happen to wish to buy a new car, please choose the services of Jack Edwards, who is very helpful in his professionalism and work in making customers such as myself happy.

  K S WJ King KIA Sidcup
  Response from WJ King Group 3 months ago

  Hi K, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Jack receives recognition for his fantastic customer service which he provided to you. Kind regards, Laura

• 
  3 months ago

  Excellent Customer Service. Helpful and kept updated and also received a personal video from Jack when my car was ready. Many Thanks I’m very happy I chose Kia and happy I chose the Sidcup store.

  Kerry Fenn WJ King KIA Sidcup
• 
  3 months ago

  Recently collected my new EV9 from WJ King (Sidcup) and Stuart Atkinson & Terri Scammerton were a joy to deal with. Thoroughly recommend talking to Stuart and/or Terri directly if you are looking for a new KIA...they make the buying process very smooth indeed!

  Mark Savage WJ King KIA Sidcup
  Response from WJ King Group 3 months ago

  Thank you so much for your kind words! We are so happy to hear that Stuart and Terri was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

• 
  3 months ago

  I ordered my new mobility car from Sidcup way back last year, I waited 3 months and within that time the advanced payment dropped, they wouldn't honor the new advance payment. I cancelled the order and reordered the car with the lesser advance payment, waited another 3 months and the car arrived and they've made it so so difficult for me to collect the car, giving me incorrect information, I called motabilty who told me there giving me the wrong information. They've had my car 2 weeks and still don't have my car.

  Mr Barry WJ King KIA Sidcup
  Response from WJ King Group 3 months ago

  thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership

• 
  3 months ago

  Very helpful and professional, especially Terri, made the whole process very easy and enjoyable.

  Howard Smith WJ King KIA Sidcup
  Response from WJ King Group 3 months ago

  Thank you for the great review and the feedback on Terri, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

• 
  3 months ago

  Really good friendly service. Good choice of vehicles and great attention to detail. We were looked after by Steve and Duncan very well.

  Glenn Bates WJ King KIA Sidcup
  Response from WJ King Group 3 months ago

  Thank you so much for your kind words! We are so happy to hear that Steve & Duncan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

• 
  4 months ago

  Excellent service receptionist very helpful and polite. Very professional

  chris powell WJ King KIA Sidcup
  Response from WJ King Group 4 months ago

  Thank you for your kind words - we're glad to have been of service!

• 
  5 months ago

  Sales team here are lovely. Professional and a great service.

  Chris Long WJ King KIA Sidcup
  Response from WJ King Group 5 months ago

  Thank you for your kind words Chris, we are glad we could be of assistance!

• 
  5 months ago

  My Mum came to them to discuss about renewing her car. The salesman she had a meeting with told her that they had a few weeks to sort this out. 3 days later she is charged the balloon payment for her car with no letter letting her know this or warning. When she called up to tell them this happened they were no help and only gave a luke warm apology. Would not recommend going to this car garage as they clearly do not know what is going on.

  Emma WJ King KIA Sidcup
  Response from WJ King Group 5 months ago

  Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership

• 
  5 months ago sojugoodnews WJ King KIA Sidcup
  Response from WJ King Group 5 months ago

  Thank you for your high star rating

• 
  5 months ago

  My car got a safety recall and this is my nearest Peugeot dealership. I got the letter back in May. I booked in with this dealership for June but it got cancelled because they didn’t have the bonding that was needed. I then rebooked for July but then it got cancelled again. I asked them if they would let me know when they have the bonding needed to fix my back window (which bear in mind is rattling and at risk of falling out) they said they would but I’m still waiting. It is now November and I still haven’t heard from them so I rang them on Wednesday and service department wasn’t answering so I got out through to sales. The lady I spoke said she would give them a message and email the manager. I’m still waiting. I don’t know what to do now, so I will be contacting the DVSA who sent me the letter and explain to them and express my concern. The letter says it’s my responsibility to get it fixed and I’ve been trying for 7 months.

  Sarah Saunders WJ King KIA Sidcup
  Response from WJ King Group 5 months ago

  Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. I have contacted the branch in regards to this issue and you should hear directly from the team.

• 
  5 months ago Анна Ярушинская WJ King KIA Sidcup
  Response from WJ King Group 5 months ago

  Thank you for your high star rating!

• 
  5 months ago

  I bought a car from WJ King Sidcup and they are by far the best company I have ever dealt with. They are polite, courteous and very efficient. Jack is a great asset to the company, and I am very pleased to have made his acquaintance. I would recommend anyone wanting to buy a car to go to WJ King. Sincere best wishes to all the Sidcup team.

  Angela Chandler WJ King KIA Sidcup
  Response from WJ King Group 5 months ago

  Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

• 
  6 months ago

  Great service from Jack, very knowledgeable on all Kia vehicles made buying a car very easy.

  Mandy Wines WJ King KIA Sidcup
  Response from WJ King Group 6 months ago

  Thank you for your great feedback regarding Jack! We are glad you had a positive experience.

• 
  7 months ago

  We're good when the car is new. Once the car is older they treat you poorly. Had a repair done to the electrics to pass the MOT. The repair only lasted a weak, and the same fault returned!! Now they keep fobbing me off and do not want to help, or fix their fault, or return my money for a not done. I am a pensioner and disabled.. Appalling Company!! To Mr Paul Philpot KIA uk CEO.

  Roger Diss WJ King KIA Sidcup
  Response from WJ King Group 7 months ago

  Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership

• 
  7 months ago

  Fantastic really good service went for mot and service well cared. 10 out of 10

  Ahad Uddin WJ King KIA Sidcup
  Response from WJ King Group 7 months ago

  Thank you for your kind words Ahad! We look forward to see you again soon

• 
  7 months ago Tim Ling WJ King KIA Sidcup
  Response from WJ King Group 7 months ago

  Thank you for your high star rating. We're glad to have been of service!

• 
  8 months ago

  I was waiting half hour just to deliver a car after we booked online The feedback is bad form the service department and if I knew that the service level that we would have from this garage that is local we would never choose Peugeot

  Paulo Margarido WJ King KIA Sidcup
  Response from WJ King Group 8 months ago

  Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.

• 
  8 months ago Cleo White WJ King KIA Sidcup
  Response from WJ King Group 8 months ago

  Hello Cleo White. Thank you for taking the time to leave us a review from your visit.

• 
  9 months ago

  Good customer care

  Anita Igboayaka WJ King KIA Sidcup
  Response from WJ King Group 8 months ago

  Thank you for the 4* review!

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